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Website Credit Card and Shipping ProcessCustomer fills out purchase form. Then the credit card information is either filled out on the website or the customer is sent to the gateway website to enter their credit card information. Onsite credit card information requires a SSL certificate to use the secure HTTPS transaction protocol. Using a gateway to collect the credit card informaion does not require a SSL certificate but gives up control of the forms and sends the customer off to another website. 
Website Credit Card Process
Customer fills out credit card info on site.
Show Process
 Credit card information is sent silently in the background to credit card gateway for verification. Transaction data returned silently.
Credit card is approved
Credit card is NOT approved
Customer is taken to the approval page that shows the transaction details. An email receipt is sent to the customer with order number and transaction details A customer record and sales record are created with transaction and credit card details.
Customer is taken to page that says the credit card was not approved with a button to go back and re-enter credit card info or change cards.
Shipping details are automatically sent to the shipping company using computer to computer XML. Acknowledgement is returned from the shipping company. Database is updated with new shipping transaction number.
When the item is shipped, a computer to computer xml transaction is initiated from the shipping company containing shipping information including tracking code, date of shipment, shipping company, etc. Database is updated with this new information and an email is sent to the customer with shipping information including tracking code. and tracking links
Gateway Credit Card Process
Customer and sales records are created and marked as pending. Customer and sales ID's are sent to the CC gateway. The form and background is in the gateway company styles.
Show Process
Credit card is verified and either approved or disapproved.
Credit card is verified and either approved or disapproved.
Customer is automatically returned to website and information on transaction is returned also. NOTE: sometimes the return has problems or customer has to click a return button.
Credit card is approved
Credit card is NOT approved
Customer is taken to the approval page that shows the transaction details. An email receipt is sent to the customer with order number and transaction details A customer record and sales record are created with transaction and credit card details.
Customer is taken to page that says the credit card was not approved with a button to go back and re-enter credit card info or change cards.
Shipping details are automatically sent to the shipping company using computer to computer XML. Acknowledgement is returned from the shipping company. Database is updated with new shipping transaction number.
When the item is shipped, a computer to computer xml transaction is initiated from the shipping company containing shipping information including tracking code, date of shipment, shipping company, etc. Database is updated with this new information and an email is sent to the customer with shipping information including tracking code. and tracking links |
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